I encourage users to use the live chat room. It is a great way to meet people. The live chat is a video,audio and text chat. You do not have to use the video or audio functions. And the chat room may or may not work on phones. See you around.
Another thing if you are waiting in the chat for more than 20 minutes alone you should refresh. Sometimes you can get 'stuck' and people will be in there when you refresh.